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02n 5 °C

Team leader со знанием русского и английского

Размещено 19 декабря 15:34
Тип занятости
Полный день
Руководитель группы
Hlavní město Praha
Praha 8
Заработная плата
не указана
Xerox Corporation

- be responsible for motivation, development and performance of the team
- track the team results, analyze them, design and implement improvements
- cooperate on call center level with other team leaders, support staff and planning
- focus on KPIs fulfillment
- manage team attendance
- report to delivery manager
- cooperate on hiring new employees


- at least 1 year experience in line management position in call center
- self motivation, inner drive to achieve the goals
- excellent people management skills
- orientation to long term goal achievement
- basic analytical skills, understanding the data and its implications
- understanding the processes in call center
- at least intermediate English, fluent Russian
- advanced computer skills, esp. CRM systems, CIC or Avaya and MS Office


- fast paced job in dynamic environment
- huge space for personal initiative
- competitive remuneration package
- working for stable employer in growing business field
- space to grow both personally and professionally
- beautiful work location close to a big park

Мобильная версия